Shipping Information
A. Shipping costs and information:
Delivery is only possible within the European Union and Switzerland.
I. Shipping costs
GLS up to 30 kg End customers / Business customers |
Austrian Post up to 30kg End customers / business customers |
||
---|---|---|---|
Germany | € 7,50 | € 14,90 | |
Austria | € 5,90 | € 7,90 | |
up to 40 kg End customers / Business customers |
|||
All other European countries | € 9,90 - € 49,90 |
II. Bulky goods
Austria
For bulky goods and goods for forwarding, we charge forwarding costs of € 109.90 incl. VAT up to 100 kg per delivery address instead of the stated shipping costs. The freight forwarding delivery is free kerbside. In the event of refusal of acceptance and cancellation after dispatch of the forwarding item(s), a restocking fee of 10% of the order value and the return costs incurred will be charged.
Germany
For bulky goods and goods for forwarding, we charge forwarding costs of € 99.90 incl. VAT up to 100 kg per delivery address instead of the stated shipping costs. The freight forwarding delivery is free kerbside. In the event of refusal of acceptance and cancellation after dispatch of the forwarding item(s), a restocking fee of 10 % of the order value and the incurred return costs will be charged.
European Union
For bulky goods and forwarding goods we charge instead of the indicated shipping costs per delivery address forwarding costs in the amount of € 149.9 incl. VAT up to 50 kg and forwarding costs of € 249.90 incl. VAT from 50 kg. The freight forwarding delivery is free curbside. In the event of refusal to accept and cancellation after shipment of the shipping item(s), a restocking fee of 10% of the order value and applicable return shipping costs will be charged.
III. Delivery information
Delivery times
The delivery time for Germany and Austria is 1-3 working days, for all other EU countries 3-6 working days.
Information for calculating the delivery date
The delivery period begins on the next working day after the conclusion of the contract and ends when the last day of the period expires. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.
B. Terms of payment
I. Payment options
We offer the following payment options for deliveries, unless otherwise specified in the respective product description:
- Credit card via Mollie
- Immediate transfer via Klarna
- Purchase on account via Klarna
- Immediate transfer via EPS
- SEPA Bank transfer (Payment in advance)
- Pay with Apple Pay
- PayPal
II. Detailed information on the individual payment options
1. Credit card via Mollie
Just a few steps to payment:
1. At checkout, select "credit card" as the payment method. You can pay with the following credit cards: Visa, Visa Electron, Maestro, Master Card, American Express, JCB, Diners Club, CartesBancaires and Discover.
2. Enter your credit card details and then click next.
2. Immediate payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the payment method "Sofort-Überweisung".
Payment is made to Klarna in each case. Your account will be debited immediately after placing the order.
3. Purchase on account via Klarna
With Klarna purchase on account you can pay within 14 days of the shipping date in Germany, the Netherlands, Finland or Austria and within 21 days in Belgium.
4. Immediate payment via EPS
A payment method developed jointly by several Austrian banks. This makes it the most important payment method in Austria, which enjoys great popularity among Austrian consumers.
5. SEPA Bank transfer (Payment in advance)
The SEPA bank transfer is a secure payment method that has been standardized for the European Union. Customers from a total of 34 countries can easily make bank transfers between any European checking account. Please note that your order will only be processed after receipt of payment.
6. Pay with PayPal
Shop worry-free with PayPal. If something goes wrong with a purchase, PayPal buyer protection is at your side.
6. Apple Pay
Apple Pay offers a convenient, secure, and private way to pay without a card or cash. Please note that payment with Apple Pay is only possible on IOS devices. The form of payment is not supported on Windows or Android devices.