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Dear Sir or Madam

There are currently reports of a case of fraud in connection with Seagate hard disks. If you have purchased Seagate hard disks from us and are unsure whether your devices are affected, please contact us immediately at kontakt@geniuzcom.at.

If you are affected by this, you will of course receive a free replacement of the hard disks.

We would like to emphasize that we have purchased our hard drives exclusively as new from certified Seagate distribution partners and had no knowledge of this case of fraud.

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In order to process your request as quickly as possible, we need the following additional information:

  1. For inquiries about offers, we need the item or barcode number and the order quantity of the item.

  2. For return requests, warranty requests and shipping damage, the invoice number, article number and serial number of the article are required.

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